The Ritz Theater General Rules*
This policy is posted inside the main entrance to the theater as well as publicly here. Policies posted on this page supercede those posted inside the theater.
All persons entering the theater agree to abide by the following rules:
All persons entering the theater agree to abide by the following rules:
- Admissions Policy
- All persons must have a ticket in accordance with the theater’s admissions policy (infants and children under 2 are excepted). Persons found inside the theater auditorium(s) without a valid ticket and without the permission of the theater management are guilty of Trespassing. Persons found inside the theater auditoriums(s) without a valid ticket may be prosecuted for Theft By Deception, trespassing, and assessed a penalty admission price of 10 times the regular admission rate. Persons found aiding in these crimes may be charged as an accessory.
- All persons are required to follow the instructions of theater personnel
- Outside Food, Drink, and Candy
- Outside food and drink items are strictly prohibited! Persons caught inside the theater with such items will result in their removal from the theater without refund. This is considered a violation of our admissions policy, a breach of contract, and invalidates the ticket purchase.
- Exceptions for reusable water contains may be made, as long as the container is empty, at the discretion of the manager on duty.
- Containers with any form of contents will be required to be emptied, regardless of content.
- Containers with any form of contents will be required to be emptied, regardless of content.
- R-Rated Movies Policy
- Persons must be at least 17 and may be required to provide a valid ID to verify age to purchase a ticket to an R rated feature. We reserve the right to require a parent or guardian to purchase a ticket for a person under 17. We also reserve the right to deny admission to a person under the age of 17 without a parent or guardian purchasing their ticket, or those who appear to be under the age of 17 and unable to produce valid photo ID.
- Horseplay
- For the safety of our patrons and employees, running in the auditorium(s) or lobby, horseplay, or any other behavior deemed unsafe by the theater personnel is prohibited.
- Strollers
- Due to their potential trip hazard, blocking of handicap accessible seating areas, and a lack of space to store them, Strollers are not permitted in the theater auditorium.
- If brought into the theater property, they must be left in the designated lobby area.
- The theater assumes no responsibility or liability for them or items left on them.
- Strollers found parked in the designated handicap accessible seating will be required to be moved out of the auditorium in compliance with this policy.
- While we strive to keep the theater a family friendly environment, we strongly discourage patrons bringing strollers into the theater for the comfort and safety of all our guests.
- If brought into the theater property, they must be left in the designated lobby area.
- This policy may be expanded to include child carriers and car seats at the discretion of the manager on duty.
- Due to their potential trip hazard, blocking of handicap accessible seating areas, and a lack of space to store them, Strollers are not permitted in the theater auditorium.
- Large Bags, Backpacks, and Large Purses
- For the safety of our customers and staff, all large bags, packages, large purses (over 12x12x6 inches), diaper bags, and backpacks should be left in you vehicle. If you need access to them during the show please ask the theater staff before exiting the theater.
- Exceptions for diaper bags and bags for medically necessary equipment may be made at the discretion of the manager on duty and after the item is subject to search.
- For the safety of our customers and staff, all large bags, packages, large purses (over 12x12x6 inches), diaper bags, and backpacks should be left in you vehicle. If you need access to them during the show please ask the theater staff before exiting the theater.
- Cell Phone Use
- Due to copyright law concerns and for the enjoyment of all our guests, Cell Phone use of any kind inside the theater auditoriums is not permitted at any time. The only exception is in case of need to contact emergency services.
- If you have a personal emergency please step into the lobby to conduct your conversation.
- Due to copyright law concerns and for the enjoyment of all our guests, Cell Phone use of any kind inside the theater auditoriums is not permitted at any time. The only exception is in case of need to contact emergency services.
- Use of Cameras
- The use of cameras of any kind to take photographs or video is not permitted at any time inside the theater without the prior consent of the theater management. The use of any camera at any time during the showing (including ads and previews) will result in your removal from the theater and potential referral to law enforcement.
- Recording or taking pictures of any part of the movie is investigated by the FBI and can result in severe criminal and civil penalties!
- Weapons
- Weapons are not permitted in the theater except in accordance with Utah Code.
- Alcohol
- The possession, consumption, or being under the influence of alcohol is prohibited at our theater and is a violation of state and local law. “Consuming or having an open container of alcohol in the passenger compartment of a motor vehicle is prohibited. Also, as a general rule, a person may not bring an alcoholic beverage onto the premises of an establishment open to the general public if it is to be consumed on the premises.” http://abc.utah.gov/laws/law_faqs.html Persons found violating this rule will be turned over to local law enforcement!
- Smoking and E-Cigarettes
- Smoking, including the use of E-Cigarettes, is not permitted anywhere inside the theater or within 25 feet of any opening on the exterior of the theater.
- Refunds
- Refunds on admission will only be given in the form of a pass to return another night.
- Refusal of Service
- The theater management reserves the right to refuse service to any person for any reason.
- Seating Assignments
- The theater management reserves the right to make seating assignments in the auditoriums.
- Change of Policies
- The theater management reserves the right to change, expand, or otherwise modify these policies at any time.
- Changes to Penalties for Violations
- The theater management reserves the right to issue warnings, instead of expulsion from the theaters. This is at the discretion of the manager on duty at the time.
*We reserve the right to change, update, or modify any policy listed here without prior notice.